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Deputy Director, General Services
Laurel, MD, USA
Posted on Aug 5, 2026
Description
The Deputy Director, General Services works closely with the Director of the General Services Department to provide executive-level strategic support and drive initiatives to improve the core functions of the department. This position serves as a trusted advisor and helps to position the department to provide superior service, integrity, and commitment to innovation, efficiency, fiscal and corporate social responsibility.
The position serves as the principal advisor to the Director in developing and monitoring operating and capital budgets; assisting in creating or modifying policies and procedures; as well as planning for and coordinating the operation and maintenance of WSSC Water ’s support services facilities, fleet, and warehouse functions.
Essential Functions
Assists Director in all aspects of management and administration including development of strategic plans, short and long-term objectives, budgeting, and performance measurement for operational efficiency and accountability
Performs administrative duties for Department. Assists Director in the development of and daily management of the Department’s operating budgets, personnel, equipment, and facilities. Assists with the development and success tracking of the 6 Year Capital Improvement Program (CIP), Climate Action Plan, and capital budget and prepares technical reports
Oversees implementation of new initiatives and delivery models in alignment with the Commission strategic plan
Supervises employees including selection or recommendation of hires, training, assignment and evaluation of work, counsel, discipline, and/or recommendation of termination
Manages, oversees, and ensures alignment and advancement of WSSC Water’s climate and energy priorities including GHG reduction efforts
Supports management and direction of the Commission’s real property development; property disposition, and Public Private Partnership (P3) activities consistent with the Commission’s policy, goals, and objectives
Prepares and presents verbal, written, and other complex operational, analytical, and statistical reports to senior management and WSSC Water Commissioners
Oversees and monitors management controls, departmental compliance, risk mitigation strategies
Builds effective relationships and strategic partnerships with internal and external stakeholders to advance the WSSC Water mission, vision, and objectives
Manages the development of the Department’s Asset Management, sustainability, and real estate development programs
Provides support to division managers and informs of emerging policy and political issues and developments
Represents Director at external meetings and in Director’s absence
Requirements
Comprehensive knowledge of the principles and practices of the facility design, construction, operations and maintenance of buildings and their systems
Thorough knowledge of procurement and contract development and administration
Thorough knowledge of business administration as applied to vertical facility design/construction, building maintenance, sustainability, real estate development, and fleet operations
Excellent verbal and written communication skills
Skill in work management and leadership of a large team of cross functional professional and technical personnel
Strong knowledge of the full life cycle facilities and equipment
Familiarity with climate action strategies, greenhouse gas (GHG) reduction initiatives, and climate adaptation planning
Knowledge of renewable energy technologies, and energy efficiency best practices
Awareness of relevant federal, state, and local regulations, standards, and reporting requirements related to facilities, sustainability, and energy
Ability to effectively plan and implement various management and support programs and initiatives
Ability to establish and maintain effective working relationships with officials, employees and the general public
Ability to keep records and to prepare clear, concise reports of support services operations including facility, fleet, and warehouse