Standardisation & Quality lead

Coral Gardeners

Coral Gardeners

Quality Assurance
Bora-Bora, French Polynesia
Posted on Apr 11, 2026
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Standardisation & Quality lead

  • Permanent
  • Full time
  • French Polynesia
  • Operations

Main mission:

Under the supervision of the Chief of Operations Officer, the Standardisation & Quality Lead is responsible for defining, implementing, and monitoring operational standards for coral restoration activities across all Coral Gardeners branches. He/she ensures that restoration work is carried out according to the same expectations of safety, quality, scientific rigor, and operational consistency in every location.

The role combines two core responsibilities: building and maintaining the systems, documentation, and standards that define how restoration should be done, and ensuring those standards are effectively applied, monitored, and enforced in the field.

Responsibilities:

1. Standardisation and Operational Documentation:
Build, maintain, and continuously improve the operational reference system for all restoration activities across Coral Gardeners, covering every core process from nursery management to outplanting, monitoring, equipment handling, and field data collection.
Map, formalise, and update restoration workflows in accordance with CG standards, including nursery management, outplanting, monitoring, equipment handling, and field data collection.
Write and maintain SOPs, field guides, checklists, workflow diagrams, and decision trees that can be applied consistently across all branches.
Establish and manage a review cycle for all restoration documentation, with updates made whenever significant operational, scientific, or regulatory changes occur.
Maintain a centralised documentation system accessible to all branches.

2. Quality Assurance and Compliance:
Design and implement a cross-branch quality assurance framework to assess adherence to restoration SOPs and standards with the legal director acting as final validator for all insurance-related frameworks and compliance documents.
Conduct regular audit visits, structured observations, and compliance reviews across all active branches.
Define quality metrics, control points, and acceptable performance thresholds for all core restoration activities, in collaboration with the COO.
Identify deviations, recurring non-conformities, and operational gaps, and implement corrective action plans in collaboration with Restoration Managers.
Report regularly to the COO on quality performance, compliance status, and operational risks.
Ensure that published standards are consistently applied in day-to-day field execution.

3. Safety, Compliance and Marine Risk:
Ensure the safety, efficiency, and regulatory compliance of all marine and land-based restoration operations across all branches.
Develop and maintain standardised safety protocols, risk assessments, emergency response tools, and incident escalation frameworks.
Develop and maintain standardised safety protocols, risk assessments, emergency response tools, and incident escalation frameworks, in close collaboration with HR.
Lead after-action reviews following significant incidents and share structured learnings with the COO, HR and relevant branch leads.
Ensure that operational workflows integrate local regulatory, marine safety, and environmental compliance requirements in each branch.

4. Science and Technical Integration:
Collaborate with the Director of Restoration Science and CG Labs to translate scientific findings, technical developments, and monitoring requirements into field-ready operational protocols.
Integrate field data collection standards into operational workflows to ensure monitoring outputs are reliable and comparable across all sites.
Assess whether new methods, tools, or workflows are feasible and scalable in the field before formal adoption.
Provide structured operational feedback to support restoration methodology updates and technical improvements.

5. Restoration Science Support:
Assist with field research activities, experimental setups, data collection, monitoring, and documentation when required.
Coordinate with the Director of Restoration Science to ensure experimental activities are compatible with restoration workflows and field team capacity.
Support the translation of research findings into operational practice across branches.
Provide field-based feedback to inform future science methodologies and R&D priorities.

6. Core Restoration Operations:
Maintain direct field involvement to preserve operational credibility and ensure standards remain grounded in field realities.
Participate in restoration tasks such as seeding, nursery maintenance, outplanting, and monitoring when needed.
Support vessel coordination and in-water operations during key activities, branch visits, or quality reviews.
Model the discipline, execution quality, and operational standards expected from all restoration teams.

Skills:

Strong knowledge of coral restoration operations and field best practices.
Ability to write, structure, and maintain operational documentation such as SOPs, protocols, and field manuals.
Strong organisational skills and ability to manage multiple operational topics, documentation workstreams, and branch coordination simultaneously.

Natural leadership and collaborative mindset: the ability to influence, align, and bring field teams on board without direct hierarchical authority — earning credibility through expertise, consistency, and trust.
Ability to design quality controls, assess compliance, and implement corrective actions.
Strong organisational skills and ability to manage multiple operational topics, documentation workstreams, and branch coordination simultaneously.

Ability to work effectively across operations, science, and technical teams in a transversal capacity.
Strong analytical skills and ability to translate field observations into operational improvements.
Attention to detail, autonomy, and high standards of execution.
Excellent communication skills.
Fluent in English and French .

Qualifications:

University degree in Marine Biology, Marine Ecology, Conservation, Environmental Science, or a directly related field.
Demonstrated experience in coral restoration or marine conservation field operations at a level sufficient to credibly supervise and assess Restoration Managers.
Experience writing and managing operational documentation such as SOPs, protocols, field manuals, or equivalent systems.
Minimum advanced diving certification: PADI Rescue Diver or equivalent, including valid First Aid and CPR training.
Willingness and ability to travel regularly to all active branches.
Experience in standardisation, quality assurance, or operational excellence in a multi-site field environment is a strong advantage.
Familiarity with scientific monitoring systems, field data collection frameworks, or restoration performance tools such as ReefOS is a plus.

  • Permanent
  • Full time
  • French Polynesia
  • Operations