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Programme Associate (Public Information & Executive Office Support)Service Contract
Unesco
Customer Service
Islamabad, Pakistan
Posted on Mar 3, 2026
JOB DETAILS
Type of contract : Service Contract
Level : 3
Hiring Unit : Priority Africa and External Relations Sector (PAX)
Duty Station : Islamabad
Work location : On site
Duration of contract : 9 months
Hiring open to : External candidates
Application deadline (Midnight UTC+5 Time) : 12/03/2026
UNESCO Core Values: Commitment to the Organization, Integrity, Respect for Diversity, Professionalism
ORGANIZATIONAL CONTEXT
UNESCO Core Values: Commitment to the Organization, Integrity,
Respect for Diversity and Professionalism.
Applicants must be entitled to reside and work in the country of the duty station.
Under the overall authority and direct supervisor of the UNESCO Representative in Pakistan, the Programme Associate (Public Information & Executive Office Support) provides technical and operational support in the areas of digital communication, public information, and executive office coordination.
Within this framework, the incumbent supports the strengthening of the Office’s visibility and public image by assisting in the preparation, dissemination, and monitoring of communication outputs in line with UNESCO’s corporate communication standards and donor visibility requirements. The position also contributes to the smooth functioning of the Director’s Office by facilitating workflow management, correspondence tracking, documentation control, and coordination processes.
The incumbent works in close collaboration with programme and administrative colleagues, as well as external partners, to ensure timely information flow and appropriate follow-up on actions and commitments. The role requires a high degree of discretion, organizational skills, and sound judgment in handling sensitive matters, in accordance with UNESCO’s rules, regulations, policies, and procedures applicable to Service Contract personnel.
Long Description
MAIN TASKS AND SERVICES
- Assist in updating and maintaining UNESCO digital platforms, including the website and social media channels, ensuring full compliance with UNESCO branding guidelines and donor visibility requirements.
- Support drafting, editing, and publishing of communication materials in English including graphics, videos, and multimedia content.
- Maintain editorial calendars, monitor digital engagement, and contribute to analytics and reporting.
- Coordinate with programme teams to collect content, visuals, and updates for dissemination.
- Support coordination with external service providers, such as designers, videographers,photogphers, and media partners, where applicable.
- Provide administrative and coordination support to the Director’s Office, including calendar management, handling correspondence, organizing meetings, and ensuring timely follow-up on priority and sensitive matters.
- Organize workshops, missions, and official visits; prepare briefing materials; maintain documentation and archives.
- Track and coordinate administrative and logistical arrangements to ensure smooth workflow.
- Perform any other duties as assigned by the Head of Mission and the Programme Team.
Long Description
EXPECTED RESULTS
- High-quality and timely digital communication outputs aligned with UNESCO standards.
- Enhanced visibility of programme achievements and strategic messaging.
- Efficient and well-coordinated management of the Director’s Office workflow.
- Accurate, timely, and professionally prepared correspondence and briefing materials.
- Effective organization of meetings, missions, and high-level engagements.
Long Description
Long Description
DURATION OF THE CONTRACT
This Service Contract is initially for 9 months, tentatively from 1st April 2026 to 31 December 2026.
Long Description
COMPETENCIES - Core (C) & Managerial (M)
- Communication (C)
- Accountability (C)
- Innovation (C)
- Knowlegde sharing and continuous improvement (C)
- Planning and organizing (C)
- Results focus (C)
- Teamwork (C)
For detailed information, please consult the UNESCO Competency Framework.
REQUIRED QUALIFICATIONS
EDUCATION
Bachelor’s degree in communication, journalism, public relations, digital media, business administration, or related field.
WORK EXPERIENCE
Minimum 6 years of progressively responsible experience in communication, digital media, administration, or executive/management support, preferably within the UN system or an international organization.
- IT Skills: Strong drafting, editorial, and content production skills in English.
Long Description
SKILLS AND COMPETENCIES
Knowledge, Expertise, Skills and Competencies:
- IT Skills: Strong drafting, editorial, and content production skills in English.
- Proficiency in digital communication tools, content management systems, and analytics. Excellent organizational, coordination, and time-management abilities.
- Ability to handle confidential information with discretion and professionalism. Proficiency in digital communication tools, content management systems, and analytics.
- Drafting, editorial, and content production skills in English.
- Ability to maintain editorial calendars, track digital engagement, and coordinate content collection.
LANGUAGES:
Language Requirements: Excellent knowledge (written and spoken) of English and Urdu.
DESIRABLE QUALIFICATIONS
EDUCATION:
Advanced university degree (Master’s degree) in Communication, Journalism, Public Relations, International Relations, Business Administration, or a related field.
Specialized training or certification in digital communication, social media management, branding, or multimedia production.
WORK EXPERIENCE:
- Minimum two (2) years of relevant experience working with the UN system or other international/multilateral organizations.
- Experience supporting senior management or executive offices.
- Experience in donor-funded project communication and visibility compliance.
- Experience in organizing high-level meetings, missions, or official visits.
Long Description
SKILLS AND COMPETENCIES
- Knowledge of graphic design and multimedia tools (e.g., Adobe Creative Suite, Canva, video editing software).
- Experience using content management systems (e.g., WordPress or similar platforms).
- Familiarity with analytics tools (e.g., Google Analytics, social media insights dashboards).
- Experience in drafting briefing notes and official correspondence for senior officials.
LANGUAGES:
Good knowledge of other local languages.
SELECTION AND RECRUITMENT PROCESS
Please note that all candidates must complete an on-line application and provide complete and accurate information, by the above deadline.
To apply, please visit the UNESCO Careers website. No modifications can be made to the application once submitted.
The process may include pre-recorded video interviews and/or written assessments, interviews with a Panel, as well as reference checks. In addition, candidates may be requested to provide additional information which may be pertinent to the position’s qualifications.
Please note that all candidates, whether selected or not, will be informed of the outcome of their application in due course.
Short-listed candidates may also be added to Talent Pools; subject to their consent (i.e. Data Privacy Statement).
ADDITIONAL INFORMATION
- UNESCO recalls that paramount consideration in the appointment of personnel shall be the necessity of securing the highest standards of efficiency, technical competence and integrity.
- UNESCO applies a zero-tolerance policy against all forms of harassment.
- lndividuals from minority groups and indigenous groups and persons with disabilities are equally encouraged to apply.
- All applications will be treated with the highest level of confidentiality.
- The statutory retirement age at UNESCO is 65 years.
- UNESCO does not charge a fee at any stage of the hiring process.