Membership Officer

The Marine Biological Association of the UK

The Marine Biological Association of the UK

United Kingdom · plymouth, uk

GBP 26,093-26,707 / year

Posted on Apr 24, 2026
Contract type
Open ended - Full time (37 hours per week)
Closing date
20 May 2026 11:59 PM
Location
Plymouth, PL1 2PB, UK
Salary
Grade 2 £26,093 to £26,707 per annum

Hours: 37 hours per week

The role

Do you have experience delivering outstanding customer service? Are you passionate about supporting a global community of Members who care about the future of our ocean?

At the Marine Biological Association, our vision is Pioneering Science for the Health of our Ocean and our Members are a vital part of making that happen.

We’re looking for a highly organised Membership Officer to be the first point of contact for our Members and prospective Members, ensuring our Membership operations run smoothly and efficiently.

This is an exciting time to join our Engagement Team as we continue to grow our global Membership community of researchers, professionals and ocean advocates spanning 53 countries.

This is a hands-on and varied role, focused on delivering a high-quality Member experience. You will manage Membership enquiries, applications, renewals, payments and cancellations, maintain accurate CRM records; and support the coordination of our Bursaries and Awards programme.

Working closely with colleagues, you will contribute to Membership growth and retention, support campaigns, improve processes, deliver engaging talks to prospective Members and ensure Membership activities and communications keep Members connected and engaged.

If you are a highly organised, detail-focused administrator with exceptional customer service skills and thrive in a busy, collaborative environment, we would love to hear from you. This is an opportunity to make a tangible difference by supporting the next generation of marine biologists through our Bursaries and Awards programme, whilst growing a global community of Members championing ocean science.

Salary and benefits

  • Salary based on experience
  • 30 days annual leave plus Bank Holidays
  • 3 Privilege Days given by the MBA (used during festive closure week)
  • Sick pay
  • Pension scheme – the MBA will contribute 10% of basic salary into a defined contribution scheme with staff making a 3% minimum contribution. The MBA will match additional employee contributions up to an additional 5%
  • Cycle to work scheme

For more information on the role please see the Job Description

Equal Opportunities

We welcome applications from all suitably qualified candidates and seek talented people with diverse backgrounds and perspectives in order to enhance all that we do.

How to apply

Please email recruitment@mba.ac.uk quoting reference 0526MOSP. You will need to provide three things to apply:

  1. Covering letter that outlines your previous and most relevant experience and explains how and why this makes you right for the role.
  2. CV of education and employment history along with details of two referees (one must be your current employer). References will not be sought in advance.
  3. Confirmation of your right to live and work in the UK*. If providing a share code, please also include your date of birth. Your application will not be considered without this information.

* Visa sponsorship is not available for this position. Applicants without the right to live and work in the UK are not eligible to apply.

For further information, please contact Sherelle Puertas by email Membership@mba.ac.uk or by phone on 01752 373941.

Interviews will take place the week commencing 25 May 2026. Only those invited to interview will be notified.

Please note that we may close this advert early if a high number of applications is received.

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