Facilities Services Supervisor

Smithsonian Tropical Research Institute
Smithsonian Tropical Research Institute

Administration, People & HR, Operations

New York, NY, USA

USD 37.46-43.7 / hour

Posted on Jun 29, 2026

Summary

The Smithsonian Institution is the world’s largest museum, education, and research complex, with 21 museums and the National Zoo. This position is located in the Facilities Department, Cooper Hewitt, Smithsonian Design Museum (CHSDM). Located on New York City's Museum Mile, in the historic Carnegie Mansion and Garden, Cooper Hewitt is the only museum in the United States devoted exclusively to historic and contemporary design.

Summary

The Smithsonian Institution is the world’s largest museum, education, and research complex, with 21 museums and the National Zoo. This position is located in the Facilities Department, Cooper Hewitt, Smithsonian Design Museum (CHSDM). Located on New York City's Museum Mile, in the historic Carnegie Mansion and Garden, Cooper Hewitt is the only museum in the United States devoted exclusively to historic and contemporary design.

Overview

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Accepting applications
Posted today · Apply by 07/27/26
Due by 11:59 p.m. ET on July 27, 2026
Location
New York, NY
FEW vacancies
No matching locations found.
Work site options
Telework eligible
No
Remote job
No
Relocation expenses reimbursed
No
Salary
$37.46 - $43.70 per hour
Pay scale & grade
WS 05
Promotion potential
05
Pay scale and grade determines the salary of the job.
Work schedule
Full-time - Full-Time, Permanent
Travel Required
Not required
Appointment type
Permanent - Federal
Supervisory status
Yes
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Other
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
26R-SNJ-314232-MPA-CHSDM
Control number
874649600

Duties

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The Facilities Services Supervisor is responsible for supervising facilities staff; overseeing loading dock and shuttle operations (the museum proper is located in New York City and the storage facility is located in Newark, NJ); and ensuring safety compliance.

In this position, you will:

  • Serve as the supervisor for the Facilities Services staff. Duties include the following: developing performance plans, evaluating work, coaching employees, administering leave, resolving staff complaints, recommending promotions or awards, and initiating any disciplinary personnel actions.
  • Plan, direct, monitor and manage the day-to-day oversight of the museum's cleaning and housekeeping operation, organizing, coordinating, and directing custodial work and general maintenance activities of the Facilities staff.
  • Coordinate Facilities support for museum events and programs, both internal and external as required, including furniture movement, setup, and takedown.
  • Serve as the Loading Dock Supervisor, managing all receiving, storing, and shipping activities. Responsibilities include enforcing safety procedures, authorizing vehicle access and coordinating visitor flow, tracking shipments, maintaining inventory logs, and ensuring secure storage of materials.
  • Inspect motor vehicles, ensuring that they are properly serviced and operating on schedule.

Requirements

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Conditions of employment

  • Pass Pre-employment Background Investigation
  • May need to complete a Probationary Period
  • Maintain a Bank Account for Direct Deposit/Electronic Transfer
  • Males born after 12/31/59 must be registered with Selective Service.

Conditions of Employment

  • The incumbent is designated as an emergency essential employee, required to report during closures and work overtime or holidays as needed. As an emergency essential employee, the incumbent is required to report to, or remain at, his or her regular duty station/tour of duty during administrative closings due to hazardous weather or other emergency situations.
  • Must maintain a valid driver’s license and a strong safety record.

Physical Requirements:
This position requires the physical ability to perform moderately heavy work including lifting and carrying heavy objects up to 50 lbs.; work outside in all weather conditions with exposure to dirt, dust, pollen and insects; climb ladders and stairs; and stand and walk for extended periods.

Qualification requirements, including one year time-in-grade at the next lower grade level for promotion candidates, must be met within 30 days of the job announcement closing date. See the 'Required Documents' section for additional information.

For information on qualification requirements, see Qualification Standards Handbook for General Schedule Positions viewable on OPM Website.

Qualifications

In order to be rated qualified, an applicant's overall experience and training must indicate possession of the minimum knowledge, skills, and abilities needed to perform the duties of this position.

Your resume must be no more than two (2) pages and should clearly demonstrate how your experience aligns with the responsibilities and specialized experience required for this position. Do not copy language directly from the vacancy announcement, as you will be deemed ineligible for consideration. Instead, provide detailed, descriptive information about your actual experience.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This job does not have an education qualification requirement.

Additional information

  • This position is not included in the bargaining unit.

Recruitment Incentive: Recruitment incentive(s) may be authorized for this position. However, approval for incentives are contingent upon various availability. If authorized, certain incentives will require the incumbent to sign a service agreement to remain in the Federal government for a certain time period.

Note: This statement does not imply nor guarantee an incentive will be offered and paid.

Selections may be made for vacancies across the Smithsonian Institution (SI). By applying to this position, you agree to allow your application and other personal information to be shared with one or more SI hiring officials for employment consideration for same/similar positions within the location(s) identified in this announcement.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applications will first be evaluated to determine whether the following screen out element is met:

  • Ability To Supervise as a Facilities Services Supervisor.

If an applicant meets the screen-out element, the following Job Elements will be evaluated:

  • Ability to Interpret Instructions.
  • Knowledge of Materials
  • Work Practices (includes keeping things neat, clean, and in order).
  • Technical Practices

BASIS OF RATING: Once the announcement closes, your application will be automatically evaluated and rated by the system and a Human Resources Specialist. To determine if you are qualified for this job, a review of your application and supporting documentation will be made and compared against your responses to the occupational questionnaire. The numeric rating you receive is based on your responses to the questionnaire. The score is a measure of the degree to which your background matches the knowledge, skills, and abilities required of this position. If, after the Human Resources Specialist reviews your resume and/or supporting documentation, a determination is made that the score you have received is not a true reflection of your qualifications and/or experience, your score can and will be adjusted to more accurately reflect the information you provided that support your abilities. Please follow all instructions carefully. Errors or omissions may affect your rating. Your resume should provide detailed information regarding how your education and experience relate to this position, including the major duties and qualifications criteria listed.

Veterans Employment Opportunities Act (VEOA): If you are applying for a VEOA appointment, you must be a veteran and must be honorably separated and either a preference eligible or have substantially completed 3 or more years of active service. ("Active Service" under this law means active duty in a uniformed service and includes full-time training duty, annual training duty, full-time National Guard duty, and attendance, while in the active service, at a school designated as a service school by law or by the Secretary concerned.) A veteran who is released under honorable conditions shortly before completing a 3-year tour is also eligible.

Noncompetitive Appointment Authorities: The following links contain information on the eligibility requirements to be considered under a noncompetitive appointing authority:

Important Note:

Your resume and supporting documentation will be compared to your responses to the occupational questionnaire or other assessment tool for consistency. If a determination is made that you have rated yourself higher than is supported by your resume, you will be assigned a rating commensurate to your described experience. Your resume should provide sufficient information regarding how your education and experience relate to this position, including the major duties and qualifications criteria listed.


You may preview questions for this vacancy.

Required Documents

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Your application package should include the following documents:

  • Resume - Your resume can be uploaded and attached to your application or created using the USA Jobs on-line resume builder. Ensure your resume contains the job title (including the occupational series and grade if it is Federal), job-related qualifications, starting and ending dates (month and year), and hours worked per week, for each employment period. It is your responsibility to ensure all information is submitted. Failure to include this information may result in disqualification for the position.

    For assistance with creating a resume, please click USAJOBS Help Center - How do I write a resume for a federal job?

  • Current and former employees MUST submit a copy of their Standard Form (SF)-50, “Notice of Personnel Action,” that indicates proof of status and time-in-grade eligibility. The SF-50 must include your position title, series, grade, step, salary, type of service (competitive or excepted in block 34), and tenure (1 or 2 in block 24). Please provide a SF-50 that shows the length of time you have been in your current/highest grade level. Examples of appropriate SF50s include: Appointments, Reassignments, Within-grade/range increases or Promotion actions. NOTE: Pay adjustments and award SF-50s do not include the length of time in your current position, therefore, they are NOT acceptable SF-50’s on their own. You may need to provide more than one SF-50. Failure to provide the appropriate SF-50(s) may prevent you from receiving consideration for this position.

  • Proof of Veteran's Preference - DD214 (Member 4 Copy) if you are requesting a special appointment authority, such as VRA or VEOA
  • Proof of severe disability if you are requesting special placement consideration.
  • Proof of eligibility for a military spouse appointment, such as a permanent change station military order.
  • Proof of eligibility for any other special appointing authority not specifically mentioned here.
  • Copy of a Valid State Driver's License.
Help

Click on the "Apply Online" button on the upper right side of the page.
Please Note:

  • You must apply for this position online through the 'Apply Online' button and submit required supplemental documents (if they are relevant to you).
  • Your resume must be no more than two (2) pages.
  • You may submit required documents by uploading them online during the application process.
  • The complete application package, including any required documents, is due in the Smithsonian Office of Human Resources on the closing date of the announcement by 11:59 PM Eastern Time.
  • If you are unable to apply online, paper applications may be accepted with prior approval of the Contact Person listed below.

Agency contact information

Symphony Johnson
Phone
202-633-6282
Fax
000-000-0000
Email
johnsonsn@si.edu
Address
SMITHSONIAN
Office of Human Resources
POB 37012, 600 Maryland Avenue, MRC 517
Suite 5060
Washington, District of Columbia 20013-7012
United States

Next steps

At the end of the application process you will be able to create and save a PDF file that contains your responses to the assessment questions. You may save this file as initial receipt of your application. After the job announcement closes, you will receive an email from the Smithsonian with confirmation of receipt.
The Smithsonian receives many applications for each job. Each application is reviewed carefully which may take a few weeks. We will send you an e-mail to update you as we go through phases of the application review process. You may also check your application status by logging into www.usajobs.gov and selecting the tab "My USAJOBS;" e-mailing vacancy.info@si.edu; or by contacting the Office of Human Resources Representative listed.

Additional Information:

  • Tips on applying for Smithsonian jobs are available at www.sihr.si.edu/jobs.cfm.
  • The Smithsonian does not pay relocation expenses.
  • The Smithsonian Institution is an equal opportunity employer. Additional information can be found on our website at (www.si.edu/oeesd).

Required Documents

Help

Your application package should include the following documents:

  • Resume - Your resume can be uploaded and attached to your application or created using the USA Jobs on-line resume builder. Ensure your resume contains the job title (including the occupational series and grade if it is Federal), job-related qualifications, starting and ending dates (month and year), and hours worked per week, for each employment period. It is your responsibility to ensure all information is submitted. Failure to include this information may result in disqualification for the position.

    For assistance with creating a resume, please click USAJOBS Help Center - How do I write a resume for a federal job?

  • Current and former employees MUST submit a copy of their Standard Form (SF)-50, “Notice of Personnel Action,” that indicates proof of status and time-in-grade eligibility. The SF-50 must include your position title, series, grade, step, salary, type of service (competitive or excepted in block 34), and tenure (1 or 2 in block 24). Please provide a SF-50 that shows the length of time you have been in your current/highest grade level. Examples of appropriate SF50s include: Appointments, Reassignments, Within-grade/range increases or Promotion actions. NOTE: Pay adjustments and award SF-50s do not include the length of time in your current position, therefore, they are NOT acceptable SF-50’s on their own. You may need to provide more than one SF-50. Failure to provide the appropriate SF-50(s) may prevent you from receiving consideration for this position.

  • Proof of Veteran's Preference - DD214 (Member 4 Copy) if you are requesting a special appointment authority, such as VRA or VEOA
  • Proof of severe disability if you are requesting special placement consideration.
  • Proof of eligibility for a military spouse appointment, such as a permanent change station military order.
  • Proof of eligibility for any other special appointing authority not specifically mentioned here.
  • Copy of a Valid State Driver's License.

How to Apply

Help

Click on the "Apply Online" button on the upper right side of the page.
Please Note:

  • You must apply for this position online through the 'Apply Online' button and submit required supplemental documents (if they are relevant to you).
  • Your resume must be no more than two (2) pages.
  • You may submit required documents by uploading them online during the application process.
  • The complete application package, including any required documents, is due in the Smithsonian Office of Human Resources on the closing date of the announcement by 11:59 PM Eastern Time.
  • If you are unable to apply online, paper applications may be accepted with prior approval of the Contact Person listed below.

Agency contact information

Symphony Johnson
Phone
202-633-6282
Fax
000-000-0000
Email
johnsonsn@si.edu
Address
SMITHSONIAN
Office of Human Resources
POB 37012, 600 Maryland Avenue, MRC 517
Suite 5060
Washington, District of Columbia 20013-7012
United States

Next steps

At the end of the application process you will be able to create and save a PDF file that contains your responses to the assessment questions. You may save this file as initial receipt of your application. After the job announcement closes, you will receive an email from the Smithsonian with confirmation of receipt.
The Smithsonian receives many applications for each job. Each application is reviewed carefully which may take a few weeks. We will send you an e-mail to update you as we go through phases of the application review process. You may also check your application status by logging into www.usajobs.gov and selecting the tab "My USAJOBS;" e-mailing vacancy.info@si.edu; or by contacting the Office of Human Resources Representative listed.

Additional Information:

  • Tips on applying for Smithsonian jobs are available at www.sihr.si.edu/jobs.cfm.
  • The Smithsonian does not pay relocation expenses.
  • The Smithsonian Institution is an equal opportunity employer. Additional information can be found on our website at (www.si.edu/oeesd).
See more open positions at Smithsonian Tropical Research Institute