Retirement Operations Manager (401(k)) (Operations Team Manager)

San Francisco Bay Conservation and Development Commission (BCDC)

San Francisco Bay Conservation and Development Commission (BCDC)

Operations

Sacramento, CA, USA

USD 7,172-8,910 / month

Posted on Apr 16, 2026

This position provides hybrid telework opportunities, with employees required to work in-person at least two days per week. This is subject to change based on operational needs.

  • The office is located at 1810 16th Street, Sacramento
  • Please note, CalHR is not an E-Verified employer.

Why join CalHR?

The California Department of Human Resources (CalHR) is the pillar of human resources management for all state employees. Our success is made possible by the hard work of more than 400 CalHR team members who serve as trusted advisors to our strategic partners and the public. If you are interested in providing exceptional human resource services and guidance, CalHR is the place for you. By joining our team, you’ll have the opportunity to make a meaningful impact while working alongside passionate professionals. Get to know us more here!

This is an exciting opportunity to join our diverse team in the following role. If you are interested in joining our team, apply today!

About This Role

The Savings Plus Program (Savings Plus) consists of a deferred compensation plan established in 1974 under Section 457(b) of the Internal Revenue Code (IRC), a tax-deferred thrift plan established in 1985 and implemented in 1989 under Section 401(k) of the IRC, and a Part-time, Seasonal, and Temporary Employees (PST) Retirement Program established in 1991 under Section 457 of the IRC. CalHR's authority to establish these plans is found in the California Government Code sections 19993, 19999.5, and 19999.2 respectively.

Under the general direction of the Personnel Program Manager II (PPM II), the Supervisor I plans, organizes, and performs the leadership and supervision of the Divisions Operations Team. Oversight includes varied and complex analytical work in the establishment and efficient operational administration of voluntary retirement plans for State employees. The functions include statewide personnel program activities, developing personnel program policy and operational procedures, working with external partners to develop system enhancements, administering and monitoring personnel management practices, developing statewide communications and correspondence for technical program information, analyzing statewide employee demographic data and researching industry best practices for operational process improvement, and implementation of new policy initiative and program improvements. The Supervisor I is expected to demonstrate the ability to reason logically and creatively; utilize a variety of analytical techniques; effectively utilize all available resources, develop, and evaluate alternatives, analyze data and present ideas and information effectively; consult with, advise and assist the Division Chief, Executive Office, and/or other interested parties on a wide variety of areas; gain and maintain the confidence and cooperation of those contacted during the course of work; prepare, review and edit written reports; utilize inter-disciplinary teams effectively to accomplish the program's objectives; utilize full authority to make decisions related to processes and participant escalations; and establish and maintain project priorities.

You will find additional information about the job in the Duty Statement.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

  • SUPERVISOR I

Classification:

SUPERVISOR I

$7,172.00 - $8,910.00/month

  • New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Special Requirements

All interested applicants are required to submit a Statement of Qualifications (SOQ). Please provide direct responses to each of the numbered items listed below. Applicants must number and include the full text of the SOQ items in their response. Please include specific examples of your education, training, and/or experience. SOQs should be limited to a maximum of two (2) pages, single-spaced, twelve-point Arial font.

  • Describe a situation in which you implemented changes to business processes to improve customer satisfaction. How did you secure and utilize program resources for this effort? What constraints did you have or what challenges did you face? What was the outcome?
  • Describe how your unit has maintained compliance with relevant laws and ethical standards. How have you contributed to this effort?

Note: Applicants who do not follow these instructions may be disqualified from the selection process. Cover letters and resumes do not take the place of the SOQ.

Required Application Package Documents

The Following Items Are Required To Be Submitted With Your Application. Applicants Who Do Not Submit The Required Items Timely May Not Be Considered For This Job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Other - If you are using education to meet the Minimum Qualifications of the classification, please include your unofficial transcripts. If you are not using education, please bypass this requirement.
  • A Statement of Qualifications (SOQ) is required and must be included. Please see the Special Requirements section for instructions.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

  • Knowledge of retirement programs and IRS regulations
  • Experience in a project, team lead, or supervisory role
  • Experience with the interpretation and application of regulations, policies and procedures
  • Possess strong interpersonal skills, ability to relate to all levels of staff and work as a team
  • Exceptional analytical and organizational skills
  • Demonstrate ability to express ideas and information clearly and accurately, both orally and in writing Effective project management skills
  • Ability to be flexible and perform under pressure with deadlines
  • Ability to effectively manage multiple priorities
  • Advanced skills in Excel and knowledge of Word, PowerPoint, Adobe Professional and Outlook

Steps for how to apply before midnight, April 23rd = (Please email CalHR's recruiters when you have applied, CalHRTalentEngagement@calhr.ca.gov)

- For more details of the job responsibilities (Duty Statement,) the minimum requirements, comp/benefits, how to apply and more click on the job posting link: https://calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=514611

- You will need to take the Supervisor I exam if you have not already --> These questions relate to your experience and are used to determine the appropriate job classification based on your background/experience.

  • https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=4796

PLEASE view the details of the “Examination Information” AND the “Training and Experience Examination Preview” in the exam link. This information will help you with the exam.

  • Click 'Apply' --> Login or create a CalCareers account if you do not have one already. Then click 'Continue' for the exam.
  • The Limited Examination and Appointment Program (LEAP) is an optional pathway to state civil service for people with disabilities. Visit the CalHR LEAP page for additional information.

- Once you have taken the exam, go back to the job posting if you are not guided there: https://calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=514611 and click Apply --> "I have eligibility' and complete your application. Make sure your application (not your resume) shows how your experiences aligns with the duty statement and meets the minimum qualifications.

- Attach your resume and responses to the Statement of Qualifications. See the "Special Requirements" section for details on the Statement of Qualifications.

--> Not attaching your response to the Statement of Qualifications questions on your application on CalCareers will prevent you from moving forward in the hiring process.

A couple tips to share for the exam and Statement of Qualifications:

- The Statement of Qualifications are like interview questions that you answer in writing. We do recommend using word.doc for your responses and keep to the requirements if it says two pages for example and the specific font of Arial 12 font. Take your time to think about your response in answering the questions. Also check spelling. Please do look at the duty statement from the job posting and match to your experience to answer the questions. Here is a link to more tips: https://www.calhr.ca.gov/Documents/FINAL%20-%20Candidate%20SOQ%20Guidance%201.pdf

- For the ‘exam,’ the exams are questions around your experience. Include all your experience from every job to volunteer work, internships, leading groups and/or projects, and more. Don’t sell yourself short. Before you start the exam, review the sample questions in the exam bulletin. This gives you a sense of what we’ll ask you. Have your resume handy. You’ll need it during the exam.

Examination Information

Take the online Supervisor I to become list eligible for this position.

Equal Opportunity Employer