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Dispatcher (Weekend Shift)

Orange Coast College

Orange Coast College

Huntington Beach, CA, USA
Posted on Mar 27, 2026

Definition

(ON-CAMPUS - In-Person Position)

About Golden West College

Located in the coastal community of Huntington Beach, Golden West College is regarded as one of the most beautiful campuses in Southern California. The college is highly regarded for academic quality and innovation. In its earliest years, the college was recognized for its pioneering leadership in designing learning-centered programs and services for its student body and continues that tradition to this day.


Golden West College (GWC) has an unwavering commitment to quality education; equitable outcomes; inclusive practices; and racial, ethnic, and socioeconomic diversity. Ideal candidates for all positions at our college share our devotion to educating and improving the lives of our representative students, employees, and community populations. Currently, our college enrolls approximately 11,000 students per term; 34.2% are Latinx, 31.8% are Asian, 22.4% are White, 1.8% are African American, 0.5% are Native Hawaiian or Pacific Islander, and 4.8% are multiracial. GWC is an officially designated Hispanic-Serving Institution (HSI) and an Asian American Native American Pacific Islander-Serving Institution (AANAPISI). GWC engages in regular professional development opportunities and partnerships so that we can best serve disproportionately impacted groups. Activities and connections include GWC's partnership with student and employee involvement in organizations like Puente, Student Veterans, and Gay Lesbian Alternative Straight Alliance (GLASA); a robust District Ally training program, including UndocuAlly (undocumented students), SafeZone (LGBTQ), Vet Net (veterans), and Ability Ally; and other equity minded programs; and a full calendar of culturally responsive events.

D.E.I.A - Diversity, Equity, Inclusion and Accessibility

At Golden West College we are committed to providing high quality education and equitable outcomes through inclusive practices that support and celebrate everyone. We welcome candidates that share our devotion to educating and improving the lives of our representative students, employees, and community populations. Please visit the links below to learn more information about GWC:

Summary

Receives and dispatches calls for emergency and non-emergency services to and from patrol officers; contacts outside emergency services for assistance when needed; receives and screens all incoming telephone calls to Campus Safety.

Distinguishing Career Features

The Dispatcher is a clerical position with specialized training in law enforcement data systems. This position is the primary communication link for the majority of Campus Safety calls for service and assistance via the telephone, radio, or walk-in customers. The Dispatcher is the life-line for patrol personnel, researching information, making necessary notifications to appropriate staff campus-wide during and after regular business hours; communicating with outside emergency response personnel (police, fire and paramedics) when needed; initiating and maintaining a Daily Log that documents all calls for service and shift activity; inputting/retrieving data, reports and other required information; monitoring and dispatching officers to numerous alarms, and activity observed on CCTV Surveillance Systems; and a host of other duties.

Essential Duties and Responsibilities

Specific duties may vary among departments, divisions and jobs. Incumbents typically perform a substantial portion or all of the following types of duties, as assigned:

  1. Receives and dispatches calls for emergency and non-emergency services to and from patrol officers; contacts outside emergency services for assistance when needed; receives and screens all incoming telephone calls to Campus Safety.
  2. Maintains a Daily Log for all requests for services, responses, and activity by Campus Safety.
  3. Monitors and dispatches officers to all alarms received, makes notifications as needed.
  4. Answers calls from Emergency Phones campus wide, and immediately dispatches officers to the appropriate locations.
  5. Monitors and dispatches officers to all suspicious activity observed on CCTV Surveillance Systems.
  6. Monitors local police and emergency frequencies, via police scanners, and notifies patrol officers and others of situations that may impact the college.
  7. Operates department computers to input and retrieve information relating to Incident Reports, the Daily Log, and other programs.
  8. Maintains reception counter; greets and assists all office visitors, provides information as needed.
  9. Handles notification calls to the college in regards to emergency situations, maintenance issues, property damage, etc.
  10. Collects crime data from various external sources including local law enforcement agencies.
  11. Performs other related duties as assigned that support the objective of the position.
  12. Required to abide by all District policies and procedures including Board Policy 3050 – Code of Professional Ethics.

Qualifications and Physical Demands

Knowledge and Skills

  1. Requires knowledge of law enforcement codes, policies, and practices related to record keeping.
  2. Requires knowledge of law enforcement computer-aided databases including protocols and administrative rules regarding access, use and dissemination of data.
  3. Requires a working knowledge of District services, operations, policies and procedures.
  4. Requires basic knowledge of general municipal court procedures and processes.
  5. Requires a working knowledge of office practices, procedures and equipment, including filing systems, receptionist and telephone techniques, and letter and report writing.
  6. Requires business mathematics skills to compute sums and statistics.
  7. Must be skilled in using and troubleshooting various standard office machines.
  8. Requires skill using the English language, grammar, and spelling, punctuation, proofreading/editing, to prepare professional correspondence.
  9. Requires sufficient human relations skills to present a positive image of the department, convey technical information to others, and use patience and sensitivity in dealing with a diverse population.

Abilities

  1. Requires the ability to perform all of the essential duties and functions of the position.
  2. Required the ability to manage multiple tasks and communications formats during periods of high activity.
  3. Must be able to function effectively in a very busy and fast-paced work environment.
  4. Requires the ability to handle stressful situations calmly, prioritize calls, and handle several functions at once on a routine and emergency basis.
  5. Ability to understand, read, write, and speak English clearly, follow written and oral instructions, and compose log entries and written reports concisely and accurately.
  6. Ability to pass a background check.
  7. Requires the ability to use a personal computer to produce correspondence and reports, and type/keyboard accurately.
  8. Requires the ability to maintain confidentiality of private and sensitive information.
  9. Requires the ability to complete police standards training and earn a certificate for access to law enforcement databases.

Physical Abilities

  1. The general physical demands, working conditions, and essential job functions associated with this classification will be kept on file with the Office of Human Resources.
  2. Essential functions will vary by position.
  3. As defined by Title I of the Americans with Disabilities Act (“ADA”) and California’s Fair Employment and Housing Act (“FEHA”), the District shall engage in a timely, good faith interactive process with employees or employment applicants who are requesting or are in need of reasonable accommodations and, provide reasonable accommodations for employees or employment applicants who, because of their disability, are limited in or unable to perform one or more of the essential functions of their job in accordance with applicable state and federal law.

Minimum Qualifications: Education, Experience, D.E.I.A

The position requires a High School diploma or equivalent. Three years of relevant receptionist or office clerical experience. Experience in a public safety dispatch or communications center is highly desirable. Or, any combination of education and experience which would provide the required equivalent qualifications for the position.

AND

Demonstrated evidence of responsiveness to and understanding of the racial, ethnic, disability, gender identity, sexual orientation, socioeconomic, academic, and cultural diversity within the community college student population, including students with different ability statuses (e.g., physical and/or learning) as these factors relate to the need for equity-minded practice within the classroom and campus.

Licenses and Certificates

Requires a valid driver license. Successful completion of Basic POST Dispatcher Course required. Please note that successful completion of the required training course within six (6) months of your hire date is a condition of employment.

Working Conditions

Work is performed primarily indoors but may include assignments outdoors where safety and health consideration exist from temperature extremes, physical effort, and at-risk incidents.


This job specification describes the general nature of the work performed, representative duties as well as the typical qualifications needed for acceptable performance. It is not intended to be a complete list of all responsibilities, duties, work steps, and skills required of the job.

Conditions of Employment

This is a full-time, 12 month per year classified position. The normal hours of work are Monday - Wednesday, 9:00 am - 6:00 pm and Saturday - Sunday, 7:00 am - 4:00 pm. Hours will vary and may include nights and/or weekends in order to meet the needs of the department. The effective date of employment will be arranged with the supervisor.

ATTENTION: Before applying, please be sure to review the Coast Colleges District Board Policy regarding Nepotism (BP 7310) (Download PDF reader) to check if your application may be impacted. Additionally, applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. If you have any questions, please contact HR Recruitment at 714-438-4714 or 714-438-4716.


Application Requirements

To be considered for employment you must submit a complete application packet at http://www.cccd.edu/employment by the application deadline: 11:59PM Friday, April 10, 2026.

Incomplete applications, application materials submitted by mail and documents not requested in the job announcement will not be considered. Please note that the district does not return materials submitted in the application process (copies of original supporting documents are acceptable).

A complete application packet includes:

  1. A complete Coast Community College District Online Employment Application.
  2. A Current Resume of professional and educational background and experience.
  3. A Cover Letter detailing your experience related to the role.
  4. Detailed responses to all supplemental questions.

Individuals who need reasonable accommodations in accordance with ADA should notify the Human Resources Office for assistance by emailing jobs@cccd.edu or by calling 714.438.4716.

Pay Philosophy

Coast Community College District, through policies, practices, and other benefit programs, delivers a fair and equitable total compensation program that promotes equal employment opportunity, inclusion, and workforce vitality. In general, it is the policy of the district to place new employees at the first step of the salary grade. All movement on the salary schedule will occur July 1 of each year for all classified employees. (Download PDF reader)(Salary Range EE-111 (Download PDF reader) + 5.0% weekend shift full differential)

Employment Information

  • Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.
  • The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in Coast Community College District policies, procedures, and Title IX. (Reference: BP/AP 5910 )
  • The Coast Community College District celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators, and faculty thrive. Individuals interested in advancing the District's strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

The SELECTED CANDIDATE is required to complete the following prior to employment:

  • Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment).
  • Have fingerprints taken by a Live Scan computer at the candidate’s expense (Clearance must be received prior to the first day of employment).
  • Present original documents for proof of eligibility to work in the United States including a Social Security Card; AND
  • Participate in a new hire onboarding appointment with an Employment Services Representative.

Additional Information

Coast Community College District is an Equal Opportunity Employer The Coast Community College District is committed to employing qualified administrators/managers, faculty, and staff members who are dedicated to student learning and success. The Board recognizes that diversity in the academic environment fosters awareness, promotes mutual understanding and respect, and provides suitable role models for all students. We are committed to hiring and staff development processes that support the goals of equal opportunity and diversity, and equal consideration for all qualified candidates. The District does not discriminate unlawfully in providing educational or employment opportunities to any person on the basis of race, color, sex, gender identity, gender expression, religion, age, national origin, ancestry, sexual orientation, marital status, medical condition, physical or mental disability, military or veteran status, or genetic information. The Coast Community College District is a multi-college district that includes Coastline, Community College, Golden West College, and Orange Coast College.

TITLE IX NOTICE TO APPLICANTS
https://www.cccd.edu/employees/hr/title9/index.html


The 2025 Coast Community College District Annual Security and Fire Safety Report (Download PDF reader) provides the crime statistics for calendar years 2022, 2023, and 2024, which were submitted to the U.S. Department of Education as required under the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. A hard copy can be obtained from one of the Campus Safety Offices. Please contact any of the Campus Safety Offices for any questions.

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