Tribal Child Support Data Specialist

NWIFC
NWIFC

IT, Customer Service · Full-time

Posted on Oct 28, 2026

NOOKSACK INDIAN TRIBE

JOB DESCRIPTION

Job Title: Tribal Child Support Data Specialist

Department: Youth and Family Services Department

Reports To: Program Manager

Job Status: Non-Exempt (Hourly)

Type: Regular Full Time

Grade: F

JOB SUMMARY:

Under the general direction of the Program Manager and Youth and Family Service Director, the Tribal Child Support Data Specialist will collect and organize the analyzes of information to help make accurate, data drive decisions.

MAJOR TASKS AND RESPONSIBILITIES:

  1. Data production and analysis in support of policy, performance, systems modernization and trend analysis
  2. Data file development, extraction, manipulation, cleansing and analysis of large data extracts using statistical and analysis packages
  3. Developing and executing recurring reports designed to support federal reporting, policy analysis and program evaluation
  4. Collecting and processing data in support of DCS audits
  5. Analyzing and interpreting data in support of consideration of changes related to policies, procedures and program improvements
  6. Identifying trends in data and any factors that could affect the results of the analysis conducted
  7. Preparing tables, graphs, fact sheets, and written reports summarizing research results
  8. Preparing forecasts of factors related to and affecting the Child Support Program operations for use in strategic planning activities
  9. Work with information technology and operational staff to maintain and enhance the data infrastructure and reports needed to support data analysis and reporting functions
  10. Work with the department staff to collect case management data and client services
  11. Responsible for maintaining high ethical standards and strict confidentiality of all client information and court case files
  12. Participate in case management staffing on a regular basis to track statistical reports and monitor performance measures and request strategic ideas for improvement measures
  13. Attend trainings and meetings and provide updated department progress reports at the direction of the Director
  14. Work with Program Manager and Department Director on program development that align with work policies and procedures, child support guidelines and NIT Code of Law
  15. Assist with Department Director on preparing budgets, variance analysis, case statistics and provide insights to support operational and strategic decisions
  16. Support special projects, process improvements and financial system enhancements as required

OTHER DUTIES:

Because of the Tribe’s commitment to community service and the well-being of its members, each employee may be expected to perform a wide range of office and field duties from time to time. Such duties may or may not be related to their regular responsibilities.

PREFERENCE:

Indian Preference Policy applies to this and all positions with the Nooksack Indian Tribe.

MINIMUM QUALIFICATIONS

The following qualifications are required for the incumbent to have, in order to be considered for the position.

REQUIRED EDUCATION, EXPERIENCE AND TRAINING FOR POSITION:

  • Must have an AA/AAS from an accredited College or University in Business Administration, Public Administration, Accounting, Small Business Management or Finance

OR

  • Have a High School Diploma plus (5) years of directly related experience in accounting or finance
  • Demonstrated working knowledge of Tribal IV-D Child Support Programs, TANF Program (or similar programs) and the interplay between the two programs
  • A minimum of five years (5 years) of employment experience directly related to the duties and functions of a Data Analysis Specialist with comprehensive knowledge in finances, payments and budgeting reporting requirements in a Tribal, State or Federal child support or similar program.

REQUIRED SKILLS/KNOWLEDGE/ABILITIES POSITION:

  • Must type and have verifiable proficiency and accuracy in computerized record keeping, hardcopy and electronic case file management
  • Intermediate to Advanced skills working with Microsoft Office Suite (WORD, Excel, Access, PowerPoint, Outlook) required
  • Must have working knowledge of commonly used office machines and computers including multiple-line telephones, voice-mail, document shredder, computer email, internet, copier, printer, fax machine, 10-key calculator as used to complete office
  • Must be able to communicate clearly, both orally and in written format, with individuals educated at a variety of levels
  • Must be competent in general math skills (add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, decimals, computer rate, ratio and percentages) and common statistical data analysis
  • Demonstrated experience in working with multi-conditional database systems. Ability to manipulate SQL queries and format reports
  • Must be detail oriented, accurate, organized and able to work independently and part of a team
  • Must be able to consistently produce timely and accurate work
  • Must be dependable, reliable and trustworthy
  • Knowledge of Tribal and/or state child support programs policies, procedures and services
  • Must be knowledgeable about court legal processes and procedures and accepted accounting practices
  • Must have strong customer service skills and the ability to defuse tense situations while maintaining a professional demeanor
  • Must be culturally sensitive to a diverse customer population and able to interact tactfully and positively with Tribal members, all levels of Tribal staff and management
  • Must be partial to all staff and clients
  • May interact with aggressive, upset, intoxicated or rude persons and must be able to effectively use verbal skills to defuse or contain the situation until law enforcement support arrives
  • Ability to gather and analyze data and prepare reports
  • Ability to gather and analyze data and prepare reports
  • Ability to establish and maintain effective working relationships with other employees, public and private officials and vendors
  • Must be able to express ideas clearly and concisely in writing and orally

REQUIRED CONDITIONS OF EMPLOYMENT

  • Must pass alcohol/drug test at time of hire and throughout employment
  • Must pass criminal background check at time of hire and periodically thereafter

PHYSICAL REQUIREMENTS (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.)

  • The standard work week is 8:30am-5:00pm Monday through Friday. (Occasionally may have to work evenings)
  • While performing the duties of this job, the employee is regularly required to sit for long periods and frequently required to talk and listen
  • Sitting for extended periods while at a desk or in meetings
  • Manual dexterity to operate a keyboard, calculator, and telephone system
  • Ability to lift up to 20+ pounds without assistance occasionally
  • Typical office setting with environmentally controlled conditions
  • Read, write, speak and understand English
  • Ability to listen, understand the issues/problems
  • Operate in mentally and physically stressful situations with composure
  • May have to walk/drive between office locations under a variety of conditions
  • Must be able to bend, reach, kneel, twist and grip from assigned work areas

DESIRED SKILLS/KNOWLEDGE/ABILITIES POSITION

The following qualifications are preferred/helpful for the incumbent who has these skills/knowledge or abilities for this position.

  • Bachelor’s Degree from an accredited college or university in Business Administration, Public Administration, Accounting, Small Business Management or Finance
  • Certification in Accounting, Excel, Economic Development and training in Domestic Violence, Mandated Reporting

I have read and understand the position requirements as stated above I further, understand that occasionally I may be instructed to perform duties that are not listed above but are relative to my position.

The Tribe hopes that the employment relationship will be long and productive, however the Tribe is an employer at-will therefore you may terminate the employment relationship at any time and likewise the Tribe may terminate the employment relationship at any time. Neither you nor the Tribe needs to provide a reason for a decision to terminate the employment relationship.

________________________________________________________________ _______________________________

Employee’s Signature Date

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Supervisor’s Signature Date

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