Office Associate II - 2710 - Limited Period (Augusta)

Maine Department of Economic and Communuity Development

Maine Department of Economic and Communuity Development

Augusta, ME, USA
Posted 6+ months ago

OFFICE ASSOCIATE II

Opening Date:
July 19, 2024
Closing Date:
August 06, 2024
Location:
Augusta
Position #:
07200-2710
Position Type:
Full Time (Limited Period)
Class Code:
6542
Grade/Salary:
Grade 13 - $17.30 - $24.91 Per Hour


The Department of Marine Resources (DMR) landings program and licensing division is seeking applicants with strong communication and organizational skills to fill a limited period Office Associate II position in the Biological Monitoring & Assessment Division/Bureau of Marine Science located at the Augusta office.

BRIEF JOB DESCRIPTION: This is an office support position that involves outreach work with lobster harvesters as the DMR has moved to 100% lobster harvester reporting.

The position will be responsible for:

  • Contacting harvesters and explaining reporting requirements to harvesters who have submitted incomplete reports or who have failed to report
  • Assist industry with electronic reporting outreach (including but not limited to answering questions about electronic reporting and walking industry through the electronic reporting process)
  • Assisting licensing in data entry of license applications into the Licensing Database (LEEDS)
  • Issuing tags based on license type
  • Assisting with walk-ins at the counter
  • Covering in the absence of licensing staff
  • Assisting harvesters and dealers with issues that arise when submitting license applications that come in through the mail or in person, or issues they may have obtaining licenses online
  • Answering questions that come into licensing with regard to reporting
  • Cover phones on a rotating schedule
  • Direct calls as appropriate
  • On a rotating basis this position will also assist with the deposit and tag orders

Strong communication and organizational skills are a must. Knowledge of relational database structure and implementation, along with experience in Microsoft Access and Excel is preferred. Applicants must be able to work with limited supervision. This position will split work between the Landings Program and Licensing Division.

For questions specific to the position, please contact Cathy Fetterman at: Cathy.Fetterman@maine.gov

MINIMUM QUALIFICATIONS: Training, education, or experience in office and administrative support work that demonstrates 1) competency in applying a solid knowledge of modern office practices to perform complex, varied office support tasks, and 2) the ability to use independent decision-making on the appropriate processes to follow, information to process, and actions to take in accordance with standard procedures. All positions in this classification assume the qualifications of: Office Assistant I, Office Assistant II, and Office Associate I.

HOW TO APPLY: Interested applicants need to apply online by selecting the "APPLY" button below along with uploading a Cover Letter, and current Resume. In order for us to properly determine if you meet the minimum qualifications for any posting, you must be sure your Resume includes month and year for any experience listed along with the duties and responsibilities associated with each particular time period. Any experience that was not full-time employment should be identified as such.

If you can't apply online and you require a paper application, please download and print one here: https://www.maine.gov/bhr/state-jobs/application-process. Paper applications for this posting should be submitted along with a Cover Letter and Resume, before the closing date, to: Natural Resources Service Center, c/o Kristin McCamish, 32 Blossom Lane, Marquardt Building, Augusta, ME 04333-0155. Please be sure that the title, and position number, of the job you are applying for is included.

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No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

  • Work-Life Balance – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
  • Health Insurance Coverage– The State of Maine pays 85%-100% of employee-only premiums ($11,196.96-$13,172.88 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
  • Health Insurance Premium Credit– Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
  • Dental Insurance– The State of Maine pays 100% of employee-only dental premiums ($358.08 annual value).
  • Retirement Plan– The State of Maine contributes 13.29% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
  • Gym Membership Reimbursement– Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
  • Health and Dependent Care Flexible Spending Accounts– Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
  • Public Service Student Loan Forgiveness– The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.
  • Living Resources Program – Navigate challenging work and life situations with our employee assistance program.
  • Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive forty-two (42) consecutive calendar days of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
  • Voluntary Deferred Compensation– Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.
  • Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

Thinking about applying?
Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.