Ocean Job Board
0
Organizations
0
Jobs
Technical Success Manager, APIs
Global Fishing Watch
This job is no longer accepting applications
See open jobs at Global Fishing Watch.See open jobs similar to "Technical Success Manager, APIs" Schmidt Marine.IT
Remote
Posted 6+ months ago
Background: Global Fishing Watch is an international, non-profit organization (NGO) committed to advancing ocean governance through increased transparency. We create and publicly share knowledge about human activity at sea to enable fair and sustainable use of our ocean. Founded in 2015 through a collaboration between Oceana, SkyTruth, and Google, Global Fishing Watch became an independent non-profit organization in June 2017. Using cutting-edge technology, we create and publicly share map visualizations, data and analysis tools to enable scientific research and drive a transformation in how we manage our ocean. Our major focus is on commercial fishing because it is the most widespread human activity at sea, the most impactful on ocean health, and the most crucial for global livelihoods and food security. By 2030, we aim to monitor and visualize the impact of ocean-going vessels, both industrial and small-scale, that are responsible for the vast majority of the global seafood catch. We believe human activity at sea should be common knowledge in order to safeguard the global ocean commons for the common good of all.
The Position
The Technical Success Manager, APIs is responsible for supporting the product development team in the execution of the Global Fishing Watch data products, focusing on the Global Fishing Watch APIs. The individual will play an important role supporting API users and making Global Fishing Watch APIs easily accessible to a wide range of users while ensuring maximum visibility and awareness in the community. We are looking for an individual that loves open data and is passionate about making the world a better place with the use of data. This role will understand different ways of data sharing, including APIs and is willing to embark on the challenging journey of increasing Global Fishing Watch data exposure and usage by key users that can lead to impact. While doing this, our intention is to start building a community that can help us achieve our goals and help increase the quality of our data and products. For this purpose, this individual needs to be ready to engage with a different variety of audiences and be willing to explore different and creative ways of promoting our data. We want this individual to be proficient in using and understanding our products (data and tools) and be able to support users implementing our data in their ecosystems.
This role is an excellent opportunity for a motivated individual with a software development background who is passionate about making a positive difference through data. The individual will report to the Senior Product Manager, Open Data, and work closely with other product managers as well as the data manager, program, engineering, research and communications teams, to deliver impactful and accessible products and data while engaging with our community. The Global Fishing Watch Product team works in an agile environment, and we prioritize flexibility, intellectual curiosity and willingness to suggest and test out new technologies and creative approaches to problems. We are a small but fast-growing organization where excellent communication skills are required to effectively collaborate with designers, developers, product managers, and other relevant staff members or stakeholders.
Principal Duties and Responsibilities
- Gather insights from technical stakeholders to develop case studies testimonials highlighting the successful integration of Global Fishing Watch APIs and data in other technologies
- Support building a Global Fishing Watch data community: focus on increasing the usage of public APIs, public datasets (CSV) and public BigQuery tables. For example organize events to share GFW data, support users, generate space where users can exchange ideas about how to use GFW data, recognize and award hero developers
- Engage with diverse and geographically diverse internal and external users to develop key use cases
- Support technical integration of APIs with enterprise stakeholders, including technology and NGO partners.
- Host, attend, or speak at events like an ocean innovation lab or hackathon for the development of new software based on Global Fishing Watch APIs and datasets
- Lead in the continued build and maintenance of public knowledge hubs, including the API documentation site.
- Organize and/or support product-related workshops in coordination with the Research, Engineering and Program teams.
- Answer technical questions from users, including API, R package, data questions or delegating the question to the domain expert
- In coordination with the Communications team, create supporting documentation for product releases, including user guides, FAQs, labeling, video demos for products, and user testimonials
Other responsibilities:
- Coordinate APIs and data related training with the program team and external stakeholders if necessary.
- Describe benefits of open data and technology to a lay or non-technical audience
- In collaboration with the communications team, create technical newsletters and materials for API and R package users
- Publish our public APIs in external sites like public Postman collections
- Support external communications around Global Fishing Watch data and products.
Candidate description
Required
- University degree or equivalent experience, preferably in either: (a) software product development; or, (b) API development.
- Fluent English speaker and proficient writer.
- Deep understanding of API calls, API design, open APIs, API documentation, and API development
- Experience with multi-stakeholder engagement.
- Experience in integrating qualitative and quantitative insights and other points of view to drive forward project or product strategy.
- Highly organized, analytical, detail oriented and self-motivated.
- Ability to work quickly and efficiently to a very high standard of detail.
- Ability to take ownership of projects and communicate project updates to stakeholders in a transparent and proactive manner.
- An understanding of the complexities and internal communications surrounding collaboration in a global matrix and remote organization.
- Excellent problem solving and decision-making skills with the ability to take initiative and think beyond the task at hand.
- Willingness to travel on a fairly regular basis.
Preferred
- French, Spanish and/or other languages
- Experience in digital product marketing and project management.
- Experience in at least one programming language in R, Python, SQL or prior developer experience.
- Experience with user tracking activity platforms like google analytics or tag manager.
- Experience with geographic information systems (GIS) or data science skills.
- Knowledge of vessel tracking systems and their role in fisheries management.
- An understanding or interest in learning about sustainable fisheries and biodiversity.
The successful candidate will meet most, but not necessarily all, of the criteria above. If you don’t think you check all the boxes, but believe you have unique skills that make you a great fit for the role, we want to hear from you!
Please submit a CV with your relevant experiences and a cover letter conveying your interest in the position and how your previous experiences would support you to be successful in this role by August, 21 2023.
Additional Information
Reporting to: Senior Product Manager, Open Data
Location: Remote with at least some overlap with GMT-3 time zone and ability to join calls outside of normal working hours as needed.
FT/PT: Full-time
Recruiting process: Please submit a resume or CV with your relevant experiences and a cover letter conveying your interest in the position and how your previous experiences would support you to be successful in this role. We look forward to getting to know more about you. Select candidates will be invited for a short screening call, to evaluate fit between their skills and the needs of the role. This will be followed by an administrative call, when compensation information will be provided. A short list of candidates will then be invited to a longer interview, with 2-3 team members. A pre-work exercise will be required, for presentation and discussion during that interview. Successful candidates will have a final interview with the Product Development Director and CTO. Finally, the preferred candidate will be invited to an informal group discussion, to present Global Fishing Watch’s culture and answer any remaining question.
Working Hours: Global Fishing Watch supports flexible working, so the pattern of hours may vary according to operational and personal needs. The position will be part of a global team spanning many different time zones and so the candidate must be able to accommodate regular early/late meetings to be able to work effectively. Weekend work may be required on occasion. The post holder may be required to undertake regional and international travel. No overtime is payable.
Compensation: Compensation is commensurate with experience and will vary depending on the hired candidate’s country of residence, in accordance with local laws and regulations. The position may be a Global Fishing Watch employee or consultant, depending on the country of residence. While we are unable to provide a compensation range here, we will be happy to discuss a range when we know the desired location of our active candidates. Global Fishing Watch offers pension/retirement, health and other benefits commensurate with similar level Global Fishing Watch employees in the country of employment.
Equal opportunities: Global Fishing Watch is an equal opportunities employer. We believe that our mission is best advanced when welcoming the contributions of people of diverse backgrounds, beliefs, and cultures and are committed to providing an inclusive and welcoming environment for all employees of Global Fishing Watch and our partners, vendors, suppliers, and contractors. We welcome the application of all qualified professionals and especially encourage those that have been historically marginalized or underrepresented because of their actual or perceived race, color, religion, sex, sexual orientation, gender, national origin, age, disability, or any other characteristic protected by applicable law.
This job is no longer accepting applications
See open jobs at Global Fishing Watch.See open jobs similar to "Technical Success Manager, APIs" Schmidt Marine.