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Reception and Administration Officer x 2 (Casual Relief)
Townsville, QLD, Australia
AUD 41.1-48.96 / hour
Posted on Jun 30, 2026
About this exciting opportunity
AIMS are seeking casual employees to provide professional back-up support for our Townsville Reception for periods of relief work (leave, standdown days etc). As the welcoming face of AIMS Townsville Headquarters, working within established procedures, the Reception and Administration Officer role delivers a diverse range of administrative services and front office asks including:
- Operating independently to provide regular and adhoc Reception relief;
- Providing a warm and professional welcome AIMS’ Townsville Head Office visitors; and
- Providing front of office support to the Facilities and Transport teams within established procedure.
About you
To be successful in this role you are able to deliver quality outcomes while working both independently and in a collaborative team environment, while maintaining a high level of integrity and respect for confidentiality. You are experienced with a variety of administrative technology and office equipment, including Microsoft 365 applications and you have strong interpersonal skills to interact with a diverse group of people, including the ability to provide exceptional customer service skills with a friendly and professional manner. Experience using Technology One including Finance, Payroll and ECM modules is highly desirable.
You will be seeking casual employment and understand the hours and requirements of this role will be varied based on relief requirements.
Apply now and join a world leading organisation with attractive working conditions. In line with our Enterprise Agreement, the successful candidate will be rewarded with:
- AIMS AOF Level 2 salary ($41.10 to $48.96 per hour), inclusive of 25% casual loading
- Casual opportunity (Provide relief and adhoc hours up to 29 days)
- Located in Townsville (Qld)
- 9-day fortnight, enjoy a long weekend each fortnight
- Flexible Work Arrangements considered including hybrid working (where suitable)
- Generous and supportive leave entitlements
- Access to Commuter car fleet arrangements to travel to site (in Townsville only)
- Employee Assistance Program
Discover more about Working at AIMS | AIMS.
Please note:
Non-Australian Citizens must hold an appropriate Visa with working entitlements that allows paid employment with AIMS from commencement and for the full term of the appointment, depending on the relevant Department of Home Affairs current policies.
Next step:
Further information about this exciting and challenging opportunity is outlined in the Candidate Information Pack which is available to download below. If, after reviewing the position description, which is included in the Candidate Information Pack, you believe that your qualifications, experience and professional capabilities will enable you to successfully the deliver the position responsibilities, we would be very interested in hearing from you.
Further information on the application process and tips is available in our website Recruitment process | AIMS.
Submitting your application:
Please ensure that you have your completed documents (resume and one-page cover letter) ready to attach to your online application form via our e-recruitment system which can be accessed via the "apply now" button below.
Position enquiries can be directed to Margaret Horton, Executive Assistant to the CEO at m.horton@aims.gov.au. Applications must be made through our website per above.
Applications close: WEDNESDAY, 08 JULY 2026 (11.45PM, AEST).
Attachments:
- 21254 Candidate Information Pack 23062026.pdf