The Event Services Coordinator is responsible for client relations and coordination, consistently collaborating with all Sales & Events teams, event leads, vendor relations, permits and any others in positions deemed necessary to successfully produce stellar events that ‘wow’ our clients. The Events Services Coordinator successfully manages, tracks and supports a high volume of events at all Bay.org facilities and completes Staffing Requests, Events Advisory documentation and handover from the sales team of all event-related information in a complete and timely manner.
This position reports to the Director of Tourism and Event Services.
PRIMARY DUTIES, RESPONSIBILITIES, AND ESSENTIAL FUNCTIONS:
- Operate in alignment with the company’s essence of elevating spirits and creating meaningful relationships through authentic interactions
- Create the Staffing Request, Event Advisory documents, all permits, provides excellent and complete event production and coordination
- Liaison and communication with Sales & Events teams and all departments involved with event
- Nurture client relationships through the event and beyond
- Consistently meet or exceed standards that ensure consistent, high quality and complete all documents, and logistics for events
- Develop and maintain excellent client relations while coordinating all details associated with each event
- Ensure complete and timely hand-over of all event related information from the Events team, provide all departments with adequate lead time for non- standard or long lead time requests/client needs
- Attend weekly Sales & Events meetings prepared with all relevant information and questions answered
- Ensure events start on time, and strike is completed in a timely manner
- Create and update rental orders, create menus and diagrams as well as Run of Show is completed and distributed to all parties before event
- Review, update and implement SOPs and Service standards
- Day of event management, working with the client and supervising all related staff functions
- Support off-site events as needed
- Work weekends and holidays as needed
- Perform any other duties requested by Director
Full job description – Event Services Coordinator, click here.